Your product is guaranteed for 12 months from the date of original purchase. Matador Appliances Sdn Bhd (Baumatic) will repair any defect that arises due to faulty materials or workmanship free of charge during this period.

In addition, your appliance is covered by a 5-year parts warranty. Baumatic will provide free of charge, the parts required to repair the appliance, if fitted by a Baumatic engineer, for any defect that arises due to faulty materials or workmanship within a period of 5 years from date of purchase.

Should any person other than an authorised representative of Baumatic interfere with the appliance, Baumatic will be under no further liability. The guarantee covers the appliance for normal domestic use only, unless otherwise stated. Any claims made under the terms of the guarantee must be supported by the original invoice /bill/ sales order of sale issued at the time of purchase. This guarantee applies to the Malaysia only. This guarantee is transferable only with the written consent of Baumatic. If the appliance fails and is considered either not repairable or uneconomical to repair between one year and five years, a free of charge exchange is not offered. The guarantee for any replacement appliance will only be for the remainder of the guarantee on the original product.  (The above warranty terms subject to be bounded by the terms in the sales invoice).  The warranty is limited to Malaysia only.

This guarantee does not cover:

• Failure to comply with manufacturer's instructions for use.
• The replacement of cosmetic components or accessories.
• Accidental damage or wilful abuse.
• Subsequent loss or damage owing to the failure of the appliance or electrical supply.
• Incorrect installation.
• Losses caused by Acts of God, civil war, failure to obtain spare parts, strikes or lockouts.
• Filters, fuses, lightbulbs, external hoses, damage to bodywork, paintwork, plastic items, covers, baskets, trays, shelves, burner bases, burner caps, decals, corrosion, refrigeration system blockages.